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Success Story
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New York City Transit successfully navigates $141 million fiber optic upgrade project
It is difficult to imagine a more demanding environment for telecommunications equipment than the New York City subways.
Carrying over 4 million passengers on an average weekday, the subway system places huge demands on its internal signal, control, and communications network - which, like the trains, must run 24 hours a day, every day of the year.
To meet these demands and create increased capacity for future services, the New York Transit Authority (NYCT) has undertaken a proactive project to create a new network for the 21st century.
continued...
We'd love to hear your comments and stories. Use our testimonial form to submit your story.
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Upcoming Events
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Meet Bob Berry, CEO and Founder of DPS Telecom.
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Bob will be in Atlanta this year to personally answer your questions and share his insights on the future of network alarm monitoring.
Join us in the Georgia World Congress Center in Atlanta, Georgia for SuperComm 2003 on June 3-5, 2003.
The DPS booth will be located in space 22847.
If you're coming to SuperComm, come meet the DPS gang. We'd enjoy meeting you!
» Pre-register for your FREE pass today!
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Hot Topic!
Upgrading Your Network Monitoring to handle both SNMP traps and legacy gear like Badger and Larse
In the last issue of our ezine, this story created a buzz among UTILITY companies and MUNICIPALITIES. If that describes your company, then you should definitely read on...
 DPS technician Chris Hower overcame a number of custom engineering puzzles when he recently spent two weeks onsite helping a client implement a new network monitoring system. Through product demonstrations, training classes, database conversion, and creating several custom network designs, Chris went above and beyond to ensure that DPS Telecom provided a network monitoring system that met client’s technical—and budgetary—needs.
Go
above and beyond with Chris Hower.
Monitoring Trends
SNMP Tutorial Part 3:
Understanding Packet Types and Structure
This article in our series on the Simple Network Management Protocol (SNMP) examines the communication between managers and agents. Basic serial telemetry protocols, like TBOS, are byte oriented with a single byte exchanged to communicate.
SNMP Tutorial Part 3: Understanding Packet Types and Structure continued...
Featured Product
How do you monitor an entire site with a one-step, low-cost solution?
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Simplicity and visibility: The NetGuardian 480 has the discrete alarm capacity to monitor an entire site, creating a low-cost, easy-to-configure monitoring solution.
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The NetGuardian 480 is a specialized variant of our popular NetGuardian alarm remote, optimized for use as a high-capacity SNMP responder. We've optimized the NG 480 to collect an entire site's worth of discrete alarm inputs and mediate them as SNMP traps.
Visit our website or call 1-800-622-3314 to learn more about the NetGuardian 480.
Tech Support
Maximize your investment - get factory training
Think about it for a second - do you really know all there is to know about your DPS equipment? Or do you know just enough to "get by" and hope that a last minute call to DPS' 24-hour tech support will save you in a pinch when minutes matter?
Obviously, your company was proactive enough to select the best monitoring equipment available, so why not carry that through to human capital - you! Accelerate your learning curve and get up to speed on the T/Mon, IAM, or other DPS gear.
So why not join us for the next round of training classes for the T/Mon (IAM) and NetGuardian products.
Classes begin on July 14th and end on July 16th (Monday-Wednesday).
 We'll have Johnny Maldonado, an installation technician with DPS for over 10 years, as your instructor.
Call 1-800-622-3314 to sign up today!
New T/Mon Gold Plan
9 key benefits to protecting your network monitoring investment with an annual maintenance plan
You depend on a T/MonXM, IAM, or IAM-5 to protect your essential equipment from danger. You have peace of mind because you know that your T/Mon system is on the job, detecting and eliminating threats to your network.
Doesn't it make sense to do everything to make sure your T/Mon is up-to-date and always on the job?
The T/Mon Gold Plan is an added layer of security for your network. It's the safest way to ensure that your revenue-generating equipment is being protected by our newest hardware and software solutions.
The T/Mon Gold Plan includes:
- Software upgrades
Includes major release(s), plus release updates throughout the life of your Gold Plan.
- 3-Day product training course
Hosted at our corporate headquarters (up to 3 members from your team can attend).
- 1/2 off a complete system trade-up every 3 years
Participate in our 50%-off upgrade program at the end of your 3rd consecutive Gold Plan year (includes 2-day factory training program).
- Priority tech support
Receive priority support for the entire year (no pay-per-incident charges).
- Multimedia training videos / CDs
Receive our multimedia training videos / CDs each year you are signed up (includes any new content - a $699 value).
- Priority Advanced Replacements
RMAs covered by the Gold Plan will receive a "rush" status. This means that we will repair or replace your T/MonXM system within 3 business days of receiving your unit.
- Spares and standby purchase discount
Downtime can cripple your business... why not prepare for unavoidable disasters by keeping spare units on hand? Gold Plan subscribers are entitled to a 10% discount on qualified spares
- Membership in T/Mon Central
A web forum documenting T/Mon tips, tricks, and special features - exclusively available to T/Mon Gold Plan owners.
- Subscription to T/Mon Newsletter
Includes new features, power user tips, technical support issues, profiles of T/Mon users, and more.
Click here to learn more about the T/Mon Gold Plan.
Telecom Resources
Telecom Convergence: How to Profit from the Convergence of Technologies, Services, and Companies
Author: Steven Shepard
A trend is underway in which voice and data communications are merging. The irresistible logic is that digitized voice is just another kind of data, after all; so, why not carry it on the same data links that handle all of our other ones and zeros? The economies of convergence can be considerable: there's no need to build and support separate voice and data infrastructures when you can have just one. That combination of infrastructures presents the problem that Telecommunications Convergence aims to solve: data people, who haven't worried about voice in the past, have to worry about it now. Similarly, people who used to specialize exclusively in switched voice circuits must adapt to the new environment.
» Learn more about this
book...
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