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Success Story
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At DPS, we really enjoy hearing our clients' success stories. Our featured stories this month are on Tacoma's Click! Network
"[The AlphaMax] enabled the technicians to be notified of alarm conditions independent of the NOC staff"
In the beginning of the Click! Network, here in Tacoma about 3 years ago, the NOC center staff providing surveillance of the broadband portion of the network could not always be as diligent as we would have liked in reporting alarm conditions, equipment failures, and important network actions to the broadband technicians.
My goal was to help them keep an eye on the network, and avoid any alarms going unnoticed, and a possible resulting service interruption.
The AlphaMax was just the right product for this application. It enabled the technicians to be notified of alarm conditions independent of the NOC staff.
Several times, during the first months of network operation, service affecting conditions were reported by the AlphaMax unit to a technician, who would then call the NOC staff to see if they had any alarms.
Thanks again for a very useful product,
Ted Van Tuyl
Broadband Lead Technician
Tacoma's Click! Network
Tacoma, WA
We'd love to hear your comments and stories. Use our testimonial form to submit your story.
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In this issue...
See you at SuperComm 2003
DPS Telecom will be joining some 415+ telecom suppliers and service providers in the Georgia World Congress Center in Atlanta, Georgia for SuperComm 2003 on June 1-5, 2003. The DPS booth will be located in space 22847.
If you're coming to SuperComm, come meet the DPS gang. We'd enjoy meeting you!
» Pre-register for your FREE pass today! |
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Monitoring Trends
8 things you need to know before selecting an SNMP proxy agent to monitor your non-SNMP managed devices
Many telemetry network managers - perhaps you - are faced with the task of collecting data from non-SNMP devices and reporting that information to an SNMP manager. The right tool for this job is an SNMP proxy agent device.
We've put together over 15 pages of information regarding the selection of network monitoring equipment (as it relates to SNMP). Be sure to visit the new library section of our website and take a look at the articles that may help you better understand SNMP monitoring.
Learn more about collecting data from non-SNMP devices...
SNMP Tutorial Part 2:
The Management Information Base (MIB)
Each SNMP element manages specific objects with each object having specific characteristics. Each object / characteristic has a unique object identifier (OID) consisting of numbers separated by decimal points (i.e., 1.3.6.1.4.1.2682.1).
The MIB associates each OID with a readable label (i.e., dpsRTUAState) and various other parameters related to the object. The MIB then serves as a data dictionary or code book that is used to assemble and interpret SNMP messages.
SNMP Tutorial - Part 2: The Management Information Base (MIB) continued...
Featured Product
Now available! The high-capacity Remote Alarm Block can be accessed via 10BaseT
 The press has certainly noticed our recent announcement of the new Remote Alarm Block 176S (RAB). In fact, the February / March 2003 issue of Remote Site and Equipment Magazine featured the RAB on the front cover. But there's more news...
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Front Cover: The RAB was featured on the front cover of Remote Site and Equipment Magazine.
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The RAB 176N offers 10BaseT connectivity. So now there's an RAB model for both WAN (TCP/IP, UDP/IP) and private line networks (RS232, RS485, and 202 modem).
The RAB's 176 discrete alarm inputs give complete visibility of remote sites, and its four controls will allow instant response to threats to your network's integrity.
Visit our website or call 1-800-622-3314 to learn more about the Remote Alarm Block.
Tech Support
New T/Mon Gold Plan
9 key benefits to protecting your network monitoring investment with an annual maintenance plan
You depend on a T/MonXM, IAM, or IAM-5 to protect your essential equipment from danger. You have peace of mind because you know that your T/Mon system is on the job, detecting and eliminating threats to your network.
Doesn't it make sense to do everything to make sure your T/Mon is up-to-date and always on the job?
The T/Mon Gold Plan is an added layer of security for your network. It's the safest way to ensure that your revenue-generating equipment is being protected by our newest hardware and software solutions.
The T/Mon Gold Plan includes:
- Software upgrades
Includes major release(s), plus release updates throughout the life of your Gold Plan.
- 3-Day product training course
Hosted at our corporate headquarters (up to 3 members from your team can attend).
- 1/2 off a complete system trade-up every 3 years
Participate in our 50%-off upgrade program at the end of your 3rd consecutive Gold Plan year (includes 2-day factory training program).
- Priority tech support
Receive priority support for the entire year (no pay-per-incident charges).
- Multimedia training videos / CDs
Receive our multimedia training videos / CDs each year you are signed up (includes any new content - a $699 value).
- Priority Advanced Replacements
RMAs covered by the Gold Plan will receive a "rush" status. This means that we will repair or replace your T/MonXM system within 3 business days.
- Spares and standby purchase discount
We understand that clients who are savvy enough to make the investment in a Gold Plan, are also the type of clients who enjoy the security of having a backup unit in the event an unavoidable disaster should occur.
- Membership in T/Mon Central
A web forum documenting T/Mon tips, tricks, and special features - exclusively available to T/Mon Gold Plan owners.
- Subscription to T/Mon Newsletter
Includes new features, power user tips, technical support issues, profiles of T/Mon users, and more.
Click here to learn more about the T/Mon Gold Plan.
Telecom Resources
Telecommunications Magazine
URL: http://www.telecommagazine.com
Telecommunications® is more than a print magazine. They also publish Telecom Flash, an email newsletter, which informs subscribers of the latest products and events in the telecom market. Their continually evolving web site offers unique opportunities for users to learn about the latest technology advancements.
Join the thousands of service providers worldwide who turn to Telecommunications® for cutting-edge coverage in print and online.
To subscribe to the print edition, currently read monthly by 87,000 professionals, click here.
Competitive Advantage:
Creating and Sustaining Superior Performance
Author: Michael E. Porter
The essential complement to the path breaking book Competitive Strategy, Michael E. Porter's Competitive Advantage explores the underpinnings of competitive advantage in the individual firm. With over 30 printings in English and translated into thirteen languages, this second volume in Porter's landmark trilogy describes how a firm actually gains an advantage over its rivals.
Competitive Advantage introduces a whole new way of understanding what a firm does. Porter's groundbreaking concept of the value chain disaggregates a company into "activities," or the discrete functions or processes that represent the elemental building blocks of competitive advantage.
» Learn more about this
book...
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